The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. You will find our e-mail address at the top of the imprint.
We participate in a dispute resolution procedure before a consumer arbitration board. The responsible consumer arbitration board is:

The consumer arbitration board responsible for realworld one GmbH und Co KG is the Allgemeine Verbraucherschlichtungsstelle des Zentrum für Schlichtung e.V., Strasburger Straße 8, 77694 Kehl am Rhein.

Phone: +49 7851 7957940
fax: +49 7851 7957941
e-mail: mail@verbraucher-schlichter.de https://www.verbraucher-schlichter.de

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