Training

Create the Perfect Virtual Training Experiences

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Sales & Marketing

Product Presentation and Marketing at Another Scale

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Communication

Immersive Communication in Three Dimensions

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Service & Support

Enhanced Remote Customer Support

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Virtual Reality
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Augmented Reality
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Content Creation
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    Service & Support

    VR & AR enhanced Remote Customer Services

    Precision-Detailed Remote Support with Augmented Reality

    Through the use of AR, your service teams can connect with your customers remotely to help solve specific service problems.

    Service personnel can give instructions to customers, mark objects in their field of view, upload related 3D visualizations, as well as record and store videos/pictures of each support session for future reference.

    Remote Service Optimization with VR / AR

    With VR/AR service applications, you can significantly increase the efficiency of your global service teams, reducing travel while achieving a higher degree of customer contact, with more customers and more service problems dealt with each day.

    FAQ Database

    An integrated database of up-to-date problem-solving solutions in VR/AR provides customers with access to instructional tutorials, guided demonstrations and assembly trouble-shooting at a whole new scale of precision and interactivity. By adopting this technology, you will increase customer satisfaction, while maximizing the resources of your service team.

    Core Capabilities

    • Optimize maintenance, repairs and customer support while decreasing travel and saving the resources of your service staff
    • Your customers can be placed in the same room with the right expert to address any difficulties
    • With VR/AR communication, technical and service issues can be pinpointed and explained with much more ease and precision
    Our Customers Include
    Training

    Create the Perfect Virtual Training Experiences

    Explore
    Sales & Marketing

    Product Presentation and Marketing at Another Scale

    Explore
    Communication

    Immersive Communication in Three Dimensions

    Explore
    The Environmental Benefits
    realworld one is eager to protect our planet and to aid our customers on their journey toward developing sustainable operations. Our technology provides life-like communication possibilities between team members, clients or business partners separated by great distances around the world, without the negative ecological impact of air and land travel.
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